Privacy Policy

Privacy policy
We want you to know what data we have about you and what we use them for. We work every day to ensure your convenient and fast shopping in our electronic store, to offer relevant products, listen to your wishes and comments and provide a convenient search for products on our website. Therefore, we are especially responsible for the security of your personal data and provide all the conditions so that you can work with data transparently, and the information about their collection is presented clearly and openly.

We value your privacy and take care of the personal data you provide, so below we share detailed information about the personal data used and indicate for what purpose they are used. If you have any questions or comments, let's get in touch by email. Email: vcp@inbox.lv

What data do we collect?
When purchasing goods through our electronic store, we conclude a purchase agreement, and for its execution, minimal information is required: your name, surname, phone number, email address mail and in the case of home delivery address. Your contacts are necessary in order to inform about the progress of the order and to resolve other issues related to the order. This personal information is necessary only for the conclusion and performance of a specific contract.

In order to make a search on the xadobaltic.lv website convenient and efficient, and you could find relevant products as quickly as possible, we store:

the history of your purchases and actions on the Internet page;
The IP address of the equipment used (for example, in order for the residents of Riga to provide information on promotions held specifically in the shops of Riga);
payment history to facilitate your shopping, with the choice of your favorite payment method;
history of correspondence and conversations with you, to answer questions related to your order, if it is not possible to verify a document proving your identity;
video footage that captures video surveillance equipment in our store. Video for us is relevant solely for your security.
For your convenience, you can additionally provide us with the following information: gender, date of birth, save payment card data in your personal account, specify contact information for third parties who receive the goods. The specified data are not obligatory and are intended only for more convenient use of the services provided by the online store xadobaltic.lv.

What data do we not collect, store or link to the buyer?
By carrying out our direct activities and communicating with you, we are by no means:

do not collect and do not keep the history of your visit to the third-party Internet pages;
We do not transmit any data related to your connection to our Internet page, which could identify you.
What purposes do we use the personal data we collect?
We use your personal data solely to improve the services we provide and to best fit your needs and preferences. Therefore, we collect personal data in order to:

facilitate your shopping while forming your account in our online store;
offer a product that is relevant for you;
have the opportunity to analyze their activities and provide even greater convenience of using our electronic store xadobaltic.lv. It is important to note that in 8 cases out of 10 we use impersonal data (when it is not possible to determine whether it is your data) by which it is impossible to identify a specific person;
inform you about exceptional offers prepared just for you;
provide you with information about new products, lotteries, promotions and projects;
to effectively address your requests and complaints;
provide warranty service purchased goods.
How do we store and process personal data?
Using organizational and technical measures, we ensure the protection of your personal data from any illegal actions of any kind: from altering, disclosing or destroying personal data of identity theft, identity fraud.

Our internal organizational system is designed in such a way that people with special powers of attorney can review and process your personal data, however, for them we have limited access to your personal data in cases where it is sufficiently impersonal to perform labor functions. Therefore, the level of protection of your personal data meets the highest standards of security.

PERSONAL DATA THAT WE COLLECT AND PROCESS WHEN YOU MAKE A PURCHASE
When you make purchases in our xadobaltic.lv electronic store, without creating an individual account, in order to draw up and execute the contract, we collect the following personal information about you:

Name;
Surname;
Phone number;
E-mail address;
The delivery address of the goods you purchased.
We ask you to provide an address for the delivery of goods only if, when placing an order, you would like the goods for your convenience to be delivered to the address indicated by us.

PERSONAL DATA THAT WE COLLECT AND PROCESS WHEN YOU CREATE AN ACCOUNT IN OUR STORE BUT DO NOT PURCHASE
To make shopping in our xadobaltic.lv online store easier and faster for you, you can create a personal account. When you create a personal account, we collect and process the following your data:

Name;
Surname;
E-mail address;
Phone number;
IP address.
WE COLLECT AND PROCESS PERSONAL DATA, WHICH YOU PROVIDED TO US VOLUNTARILY
By creating an account in our xadobaltic.lv online store, you can provide additional personal data that is not mandatory when purchasing goods and can be used when sending you birthday greetings in order to provide you with first general and individualized offers, while creating the opportunity to participate in promotions, programs or facilitating other purchases organized by us:

Additionally, you can provide us with the following information about yourself:

Floor;
Date of Birth;
Save payment card details in your personal account.
OTHER PERSONAL DATA THAT WE COLLECT AND PROCESS WHEN YOU USE OUR ELECTRONIC STORE
When you make purchases in our electronic store for your convenience, we also collect and process the following data:

Purchase history;
History of behavior in the electronic store;
IP address;
Payment history;
A history of communication between you and us, including email and telephone recordings.
Basic information about third parties receiving goods / s;
You can indicate another person who will receive the goods you have purchased if such person has given his consent. By providing information about third parties who receive the goods, you confirm that you have the consent of such persons to transfer, use and process their personal data.

FOR WHAT PURPOSE DO YOU COLLECT AND PROCESS MY PERSONAL DATA?
We collect your personal data only for stated, clearly defined and legal purposes and are not further processed in a manner inconsistent with these goals.

YOUR PERSONAL DATA, PROCESSED WITH THE PURPOSE OF AGREEMENT
If you have created a personal account in our electronic store, but have not bought anything, you can return to it at any time and continue shopping without additional registration. In order to provide you with the opportunity to continue shopping at any time, we collect and process the following personal information about you:

Name;
Surname;
Phone number;
E-mail address;
IP address.
To this end, you can also provide additional personal data that we will process only when you enter it and save it in your personal account.

YOUR PERSONAL DATA, PROCESSED FOR THE PURPOSE OF CREATING AND EXECUTING THE AGREEMENT
In order for us to sell you the goods you have chosen in the electronic store xadobaltic.lv, we need to process the following personal data:

Name;
Surname;
Phone number;
E-mail address;
The delivery address of the goods you purchased;
IP address.
We ask you to provide an address for the delivery of goods only if, when placing an order, you would like the goods for your convenience to be delivered to the address indicated by us.

We regret, but if you do not provide this personal data, we will not be able to sell goods to you, since we need to process this data for drawing up and executing the contract, and we will be obliged to process personal data by legal acts of the Republic of Latvia regulating calculations made on the Internet and accounting.

YOUR PERSONAL DATA, HANDLED FOR ENTIRE IMPROVEMENT OF SERVICES AND BUSINESS ANALYSIS
We want the use of our electronic store xadobaltic.lv for you to be easier and more convenient, therefore we conduct a constant analysis of our activities, during which we analyze and process the following your personal data:

Purchase history;
The history of visits to our online store;
Payment history;
Reviews of goods purchased by you;
Answers provided during surveys;
A history of communication between you and us, including email and telephone recordings.
YOUR PERSONAL DATA, PROCESSED FOR THE PURPOSE OF PROVIDING GENERAL AND INDIVIDUALIZED PROPOSALS AND PROFILING
To provide you with general offers in relation to products and lotteries organized by us, stocks, projects, we process your following personal